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Getting Started
Table of Contents
Welcome to Candle Waves! We’re delighted to have you here and can’t wait for you to experience the magic of our candles. Here’s a quick guide to help you get started:
1. Explore Our Collection
- Visit Our Shop: Browse through our range of handcrafted candles. Whether you’re looking for soothing scents, decorative pieces, or eco-friendly options, we have something for every taste and occasion.
- Product Descriptions: Check out the detailed descriptions, including scent profiles, burn times, and ingredients, to find the perfect candle for you.
2. Choose Your Favorites
- Select Your Candles: Once you’ve found the candles you love, add them to your cart. You can customize your selection with gift wrapping or other special options if available.
- Review Your Order: Before checkout, review your cart to ensure you have everything you need. You can adjust quantities or remove items if necessary.
3. Checkout Process
- Provide Details: Enter your shipping address and contact information. We offer secure checkout to protect your information.
- Select Payment Method: Choose your preferred payment method from the options available. We accept major credit cards and other secure payment methods.
- Place Your Order: Confirm your order details and place your order. You’ll receive an order confirmation email with a summary of your purchase and a tracking number once your order has shipped.
4. Caring for Your Candles
- Burning Tips: Trim the wick to about 1/4 inch before each use to prevent soot and ensure an even burn. Avoid burning your candle for more than 4 hours at a time.
- Storage: Keep your candles in a cool, dry place away from direct sunlight and drafts to maintain their quality and longevity.
5. Stay Connected
- Follow Us on Social Media: Connect with us on Instagram, Facebook, and Pinterest to stay updated on new releases, promotions, and candle care tips.
- Join Our Newsletter: Sign up for our newsletter to receive exclusive offers, news about upcoming collections, and special events.
6. Need Assistance?
- Customer Service: If you have any questions or need support, feel free to reach out to our customer service team at team@candlewaves.com or through our contact form on the website. We’re here to help!
7. Share Your Experience
- Leave a Review: Share your thoughts and experiences with us by leaving a review on our website. We love hearing from our customers and your feedback helps us improve.
Thank you for choosing Candle Waves. We’re excited to be a part of your home and your moments. Enjoy the warmth and beauty of our candles!
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